FaQ

How can I communicate or contact FundtheHoneymoon?
You can send an email at info@fundthehoneymoon.com, use our contact form here .

What fees are involved in starting a honeymoon campaign.
To register as a user is free. With every donation there are processing fees. By way of example.
Example: Your friend donates R100 to your honeymoon. FundtheHoneymoon processes a 4% fee (R4.00) PayFast transaction fee are 3.5%  + R2 (R5.50) + VAT (0.83). You receive in total R89.67 towards your honeymoon. For Latest Fees see PayFast Link.

Your donors are not charged anything when donating to your campaign. The only fees applicable are as per above. No other hidden costs involved.

Is my information safe?
Yes, our site has https locked technology that keeps your data safe.

Is contributing money on this website safe?
Yes, we redirect you to the official PayFast website to complete your donation where they safely process your payment. Additionally you may opt for an Instant EFT for even greater security. Your contributions are stored on a PayFast account and paid to your bank account via EFT.  

How do I upload a Youtube video for my campaign?
Click this LINK to read how or watch the video HERE

Do I have to have a PayFast account to donate?
No, you can simple opt for the option to pay with debit/credit card when you land on the PayFast page.

Are the contributors charged any additional fees when donating?
No. No other fees are charged and there are no hidden costs. We charge a 4% commission + PayFast fees (3.5% + R2) to campaign owners only.

I didn't reach my goal I set, can i still withdraw my donations?
Yes. You can withdraw anything you have managed to raise after the campaign end date you set.

How do I withdraw my donations?
Once your campaign has reached your end date you will be eligible to withdraw the raised amount. To do this, log into your Account, select 'Withdraw' from the top right corner of the menu by clicking on your username. Choose the campaign you wish to withdraw donation from. Submit your banking details. That's it.

When will I get my money from my campaign?
You will receive your money 5-7 business days after you have submitted your withdrawal request at the end of your campaign.

How do I edit my campaign?
Log into your Account. Select 'Edit Campaign' by clicking on your username at the top right of the menu